Skip to content

Privacy policy

What we do with your data when you visit numen.company. Last updated: 26 October 2026.

It is written in plain language. If anything is unclear, write to hola@numen.company and we will explain.

Who is responsible for your data

The controller is Carlos Tisaire Ventura (Carles Tisaire), with an address at Carrer del Taquígraf Serra, 7, 1a planta, 08029 Barcelona, and the email hola@numen.company. Numen is the brand he works under.

Full identification details are in the legal notice.

What we collect and why

  • The contact form

    What we collect
    Name, email, company (optional), your message and, if you like, how you heard about us
    What for
    To read it and reply, and if there is a fit, to continue the conversation
    Legal basis
    Steps prior to a contract, taken at your request when you write to us (Art. 6(1)(b)). If you write about something other than working with us, our legitimate interest in answering whoever writes to us (Art. 6(1)(f))
    How long we keep it
    One year from your last message. If the conversation continues, you become a business contact and the period is two years from the last contact
  • A direct email to hola@numen.company

    What we collect
    What you write, and whatever your email contains
    What for
    To read it and reply
    Legal basis
    Same as the form
    How long we keep it
    Same as the form
  • A WhatsApp message to +34 666 57 02 76

    What we collect
    Your number, your WhatsApp name and what you write
    What for
    To read it and reply
    Legal basis
    Same as the form
    How long we keep it
    Same as the form
  • Booking the coffee

    What we collect
    Name, email and the time you choose. If you like: company, what you do, how many of you there are, how you heard about us and anything you tell us
    What for
    To hold the appointment, send you the invitation and a reminder the day before, and come to the coffee knowing a little about you
    Legal basis
    Steps prior to a contract, taken at your request when you book (Art. 6(1)(b))
    How long we keep it
    One year from the appointment
  • "Send it to me" (your roadmap)

    What we collect
    Your email, the link to your roadmap and whether you let us write to you once more
    What for
    To send you the roadmap and, if you let us, write to you once to see if it helped
    Legal basis
    Sending it, because you ask for it (Art. 6(1)(b)). The second email, your consent when you tick the box (Art. 6(1)(a))
    How long we keep it
    One year from sending it
  • Where you come from, with your booking, message or roadmap

    What we collect
    The campaign in the link you came in through (if it has one), the website that brought you and the first page you saw
    What for
    To know what brings us contacts
    Legal basis
    Our legitimate interest in knowing what works (Art. 6(1)(f)). Until you accept analytics, it is not stored in your browser: it is only sent if you book or write
    How long we keep it
    Same as the booking, message or roadmap
  • Website analytics

    What we collect
    Pages you view, where you come from, device type and your IP address
    What for
    To know which pages get read and which do not
    Legal basis
    Your consent in the cookie banner
    How long we keep it
    Up to 14 months in Google Analytics
  • Cookieless measurement

    What we collect
    Pages you view, where you come from, country and browser type, with no cookies and without storing your IP address
    What for
    To count how many people visit the website, whether or not they accept cookies
    Legal basis
    Our legitimate interest in knowing how many people visit us (Art. 6(1)(f))
    How long we keep it
    Cloudflare keeps it as aggregate figures, for the period Cloudflare sets
  • The Meta pixel

    What we collect
    Your activity on this website, linked to your Meta account if you have one
    What for
    To measure campaigns and show ads to people who have already been here
    Legal basis
    Your consent in the cookie banner
    How long we keep it
    The period is set by Meta
  • Server logs

    What we collect
    IP address, date and time, page requested and browser
    What for
    To keep the website working and protected from abuse
    Legal basis
    Our legitimate interest in keeping it up and secure
    How long we keep it
    As long as Lovable needs to keep the website working and secure

If the conversation continues and comes to nothing, we stop keeping it two years after the last contact. If you ask us to delete it sooner, we will.

If we end up working together, your data becomes part of the relationship between you and Numen. It is then kept for as long as the law requires: four years for tax and six for accounting.

Giving us this data is voluntary and none of it is mandatory. If you do not give it to us, we cannot reply, and that is the only consequence.

We do not make automated decisions about you, and we do not build profiles to decide anything.

What we do not do

  • We do not sell your data
  • We do not pass it to anyone outside the list in the next section
  • We do not sign you up to any newsletter because you wrote to us. If there is ever one, we will ask separately

Who else sees it

To make the website work, some companies process data on our behalf, under a contract that requires them to use it only for what we ask. In law they are called processors.

  • Lovable

    What they do
    Publishes the website and keeps its access logs
    Where they are
    Sweden. It may also process data in the United States
  • Cloudflare

    What they do
    Serves the website on Lovable's behalf, protects it from abuse and counts visits without cookies (Cloudflare Web Analytics). It also runs the old domain, numenconsulting.es
    Where they are
    United States
  • Hostinger

    What they do
    Is our domain registrar. It receives no data from website visitors
    Where they are
    European Union
  • Google Workspace

    What they do
    Numen's email, calendar and the spreadsheet where form messages and coffee bookings arrive
    Where they are
    United States, with data centres in the EU
  • Google

    What they do
    Analytics
    Where they are
    United States
  • Meta

    What they do
    The website's pixel, and WhatsApp if you message us there
    Where they are
    United States

There is one detail about Meta worth knowing: Meta and Numen decide together about what its pixel collects, so we are joint controllers for that part. That is why you can exercise your rights over that data with us or directly with Meta.

Apart from these, your data may be passed to anyone the law requires us to share it with, for example the tax authority or a court that asks for it.

If data leaves the European Union

Google, Meta and Cloudflare are US companies, so some data leaves the European Union. Lovable is a Swedish company, but it may also process data in the United States.

The European Commission considers that the United States offers an adequate level of protection for companies certified under the Data Privacy Framework. Google, Meta and Cloudflare are certified. Lovable is not: for that data it uses the Commission's standard contractual clauses.

That framework has been challenged before the Court of Justice of the European Union. If it changes, this section will be reviewed.

What you can ask us for

Write to hola@numen.company saying what you want. We will reply within one month.

  • To find out what data we hold about you, and ask for a copy
  • To correct anything that is wrong
  • To delete it, when no law requires us to keep it
  • To object to us using it, or ask us to keep it stored but not use it
  • To get it in a file and take it elsewhere
  • To withdraw your consent whenever you like, including for cookies. Anything done before that remains valid

If you think we have not handled it properly, you can complain to the Spanish Data Protection Agency (AEPD, www.aepd.es), and you can tell us first.

Your customers' data, when we work together

This policy is about the website. What is inside your system is a different matter.

When we build or maintain a tool for you, we access data that belongs to you and your customers. In that case Numen decides nothing about that data: it processes it on your behalf.

That is not covered by this policy. It is covered by the data processing agreement we sign with you before we start, which sets out what data is accessed, what for, with what measures and what happens at the end.

Children

This website is not aimed at children under fourteen and we do not ask them for data.

How we protect it

We use encrypted connections, access limited to those who need it, and providers with their own security measures.

No measure removes the risk completely. If there were ever a breach that affected you, we would tell you, and we would report it to the AEPD when the law requires it.

Changes

This policy changes when what the website does changes, when a provider changes or when the law changes. The version that applies is the one published, with the date shown at the top.