How we work
With you, step by step.
Four steps, always in this order. At each one you know what happens and what you get.
We do the assessment and the roadmap. You check and decide.
Always in this order
The four steps
Open each step to see what happens and what you get.
Step 1 · At your business
Assessment
We sit down with you, at your business or by video call. We look at how you work today, what gets repeated, what gets lost and where things get stuck.
What you get
A map of how your operations work today and where they get stuck.
- 3programs that don't talk to each other
- 2 ha day copying data
- 1person who knows everything
It gets stuck here
- An order comes inEmail
- It goes into a spreadsheetExcel · Marta40 mina day
- Someone sends a WhatsAppWhatsApp · Marta
- It's invoiced by handExcel · Marta50 mina day
- Someone checks who's paidExcel · Marta30 mina day
What we promise you
Like working with family
Trust, no grey areas and everything out in the open.
No small print
Timelines and what each step includes, in writing and before we start.
It's yours
The system and your data, in accounts in your name from day one, and everything documented.
We tell you early
If something gets complicated or changes, you know before it happens, not after.
Always the same person
Whoever does the assessment builds with you and is still there afterwards.
Step 4 · After the build
Ongoing Service: three levels
It starts with the first delivery. Move up a level whenever you like; to move down or stop, give us a month's notice. Hours are per month and don't roll over. If you stop, maintenance becomes yours: what we've built stays yours, but we no longer look after it.
Essential
Maintenance, updates and bug fixes. What we've built keeps working.
A sample month
- Security updates
- Export button fixed
Improvement
RecommendedEverything in Essential, plus 4 hours a month of agreed adjustments.
A sample month
- Everything in Essential
- New field on the customer record
- New filter in the sales report
4 h of adjustments a month
Evolution
Everything in Essential, plus 8 hours a month and a monthly roadmap review.
A sample month
- Everything in Essential
- Shift alert adjusted
- Roadmap review
8 h of adjustments a month
A free 30-minute coffee
It all starts with a coffee
Thirty minutes to get to know each other.